Refund Policy

1. Overview

At HandsFreeBlog, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting refunds for our subscription services.

2. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for new customers on their first subscription payment. If you are not satisfied with HandsFreeBlog for any reason, you may request a full refund within 30 days of your initial purchase.

To qualify for the 30-day money-back guarantee:

• You must be a first-time subscriber
• The refund request must be made within 30 days of your initial payment
• Your account must not have violated our Terms of Service

3. Subscription Renewals

Subscription renewal payments are generally non-refundable. However, we may consider refund requests on a case-by-case basis for renewal payments if:

• You cancel within 7 days of the renewal date and have not used the Service during that period
• There was a technical error with the billing process
• You were charged due to a system error or unauthorized charge

To avoid renewal charges, please cancel your subscription at least 24 hours before your next billing date.

4. Prorated Refunds

We do not offer prorated refunds for partial subscription periods. If you cancel your subscription before the end of your billing cycle, you will retain access to the Service until the end of that billing period, but no refund will be issued for the unused portion.

5. How to Request a Refund

To request a refund, please contact us at [email protected] with the following information:

• Your account email address
• The date of your purchase
• Your reason for requesting a refund
• Any relevant details about your experience

We will review your request and respond within 3-5 business days.

6. Refund Processing Time

Once your refund request is approved, we will initiate the refund to your original payment method. The refund will be processed within 5-10 business days, depending on your payment provider.

Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card company's processing times.

7. Non-Refundable Items and Services

The following items and services are non-refundable:

• Promotional or discounted subscriptions (unless otherwise stated)
• Custom development or consulting services
• One-time setup fees or migration services
• Add-on features or premium services purchased separately

8. Billing Disputes

If you believe you have been incorrectly charged, please contact us immediately at [email protected]. We will investigate all billing disputes and work with you to resolve the issue promptly.

Before disputing a charge with your bank or credit card company, please contact us first so we can attempt to resolve the issue directly.

9. Chargebacks

If you file a chargeback with your payment provider without first contacting us to resolve the issue, your account will be immediately suspended. We reserve the right to permanently terminate accounts that abuse the chargeback process.

Please note that chargebacks may result in additional fees from your payment provider and could negatively impact your ability to use our Service in the future.

10. Account Termination and Refunds

If we terminate your account due to violation of our Terms of Service, no refund will be issued for any remaining subscription period.

If we discontinue the Service, we will provide reasonable notice and may offer prorated refunds at our discretion.

11. Exceptions and Special Circumstances

We understand that special circumstances may arise. If you believe you have an exceptional case that warrants a refund outside of this policy, please contact us. We will review your request on a case-by-case basis and make a determination at our sole discretion.

12. Free Trials

If we offer a free trial period, you will not be charged until the trial period ends. You may cancel at any time during the trial without being charged. If you do not cancel before the trial ends, you will be automatically enrolled in a paid subscription.

13. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

Material changes to this policy will be communicated via email to active subscribers.

14. Contact Information

If you have any questions about this Refund Policy or need to request a refund, please contact us:

Email: [email protected]

Address:
11450 US Hwy 380 Ste 130 #121
Cross Roads, TX 76227
United States

We typically respond to all refund requests within 3-5 business days.